1. Acceptance of Terms

By accessing or using hilovi.xyz (“the Site”), you agree to abide by these Customer Terms of Use (“Terms”) and any additional terms and conditions that may apply to specific sections of the Site. If you do not agree with any part of these Terms, you must refrain from using the Site.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, with an updated Effective Date. Your continued use of the Site after any such changes constitutes your acceptance of the updated Terms.

3. Products and Services

We offer a variety of products through our website, including but not limited to:

  • Basic Phones
  • Xiaomi Smartphones
  • Other Smartphones

While we make every effort to ensure that product descriptions, prices, and other content on the Site are accurate, we cannot guarantee that all information is correct at all times. Prices and availability are subject to change without notice.

4. Account Registration

To make a purchase, you may be required to create an account on hilovi.xyz. By registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

5. Product Orders and Payment

All orders placed through hilovi.xyz are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product information, or suspected fraud.

You agree to pay all charges for products purchased, including applicable taxes, shipping, and handling fees. Payments are processed securely through third-party payment providers. We accept payments via [insert payment methods, e.g., credit/debit cards, PayPal, etc.].

6. Shipping and Delivery

We aim to process and ship orders promptly. Shipping times and costs vary depending on your location and the shipping method chosen. You are responsible for providing accurate shipping information, and we are not liable for delays or non-delivery due to incorrect details.

7. Returns and Refunds

Our return and refund policy is outlined separately on the Site. Please refer to our Return Policy page for specific instructions on how to return products and request a refund. Returns and refunds are subject to product condition, time frame, and other terms as described in the policy.

8. User Responsibilities

As a user of hilovi.xyz, you agree to:

  • Use the Site for lawful purposes only and in accordance with these Terms.
  • Not engage in any activities that may interfere with or disrupt the operation of the Site, its servers, or networks.
  • Not violate any applicable laws or regulations while using the Site.
  • Not submit false, misleading, or harmful content.

9. Intellectual Property

All content on hilovi.xyz, including text, graphics, logos, images, and software, is the property of hilovi.xyz or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reproduce, or use any content from the Site without express written permission.

10. Limitation of Liability

To the maximum extent permitted by law, hilovi.xyz will not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of the Site or any products purchased from us.

11. Indemnification

You agree to indemnify and hold hilovi.xyz, its affiliates, directors, officers, and employees harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of the Site or violation of these Terms.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.